Builds cloud software that helps businesses manage customer relationships, sales, service, marketing, commerce, data, and AI-powered workflows.
★★★★★
★★★★☆
Growing
What Salesforce, does
Salesforce provides cloud software that helps businesses manage customer relationships, sales, service, marketing, commerce, data, analytics, integration, collaboration, and AI-powered workflows.
Founded
1999
San Francisco, California
CEO
Marc Benioff
Since 2001
Market cap
$188.94B
#103 in the world
Revenue (FY26)
$41.52B
+10% YoY
30-Second Summary
A plain-English explanation of Salesforce's business model
If you only remember one thing
Salesforce makes money primarily by selling subscriptions to cloud software used by businesses to manage customer relationships and business operations. Its platform covers sales, service, marketing, commerce, collaboration, data, analytics, and integration. Salesforce is also adding AI agents through Agentforce, designed to automate work across business functions.
Business Segments
Where Salesforce,'s $41.52B Fiscal year 2026 (ended Jan 31, 2026) comes from
$41.52B
Fiscal year 2026
50% of revenue ·+10% YoY
27% of revenue ·+11% YoY
15% of revenue ·+9% YoY
8% of revenue ·+12% YoY
Business Model
How Salesforce, makes money — the ecosystem flywheel
Manage Customer Relationships
Connect Data & Workflows
Strengths & Risks
What makes Salesforce, strong — and what could go wrong
Large Customer Platform
Salesforce connects sales, service, marketing, commerce, data, analytics, and other business workflows across a broad enterprise software ecosystem
Recurring Subscription Revenue
Subscription and support revenue represented about 95% of Salesforce's fiscal 2026 revenue
Customer Data & Integration
Data Cloud, MuleSoft, and related technologies help connect customer information across applications and systems
AI Platform Expansion
Agentforce adds AI agents and automation capabilities on top of Salesforce's existing enterprise software and data platform
Broad Product Ecosystem
Salesforce has expanded from CRM into service, marketing, commerce, analytics, collaboration, integration, and industry-specific software
Financial Overview
Fiscal year 2026 (ended Jan 31, 2026)
$41.52B
+10% YoY
FY26
$7.46B
+20.3% YoY
FY26
$14.4B
+16% YoY
FY26
Salesforce generated $41.5B of revenue in FY26, with subscription and support revenue accounting for about 95% of total revenue. Net income reached $7.46B while free cash flow reached approximately $14.4B.
Financial History
5-year trend, fiscal years 2022–2026
$41.52B
+57% since FY22
Business Ecosystem
Who Salesforce, depends on — and who depends on Salesforce,
AWS
Salesforce and AWS integrate cloud infrastructure, data, AI, and business applications across enterprise workflows
Google Cloud
Salesforce and Google Cloud integrate data, AI, analytics, and cloud technologies for enterprise customers
Microsoft
Salesforce integrates with Microsoft technologies including Teams, Outlook, and Azure-related enterprise workflows
Salesforce
The enterprise CRM platform
Competitors
Companies and platforms that compete with Salesforce across customer relationship management, enterprise software, productivity, marketing, data, analytics, and AI workflows. Market cap shown relative to Salesforce's ~$189B September 30, 2026 snapshot.
Microsoft
$3.8T
Broad competitor — Microsoft overlaps with Salesforce across productivity, business applications, data, collaboration, cloud, and AI
Oracle
$418.55B
Enterprise competitor — Oracle competes with Salesforce in customer experience, enterprise applications, data, and cloud infrastructure
SAP
$243.29B
Enterprise competitor — SAP overlaps with Salesforce in customer experience, business applications, data, and enterprise workflows
Adobe Inc.
Builds creative, document, productivity, and digital experience software used by creators, businesses, and consumers worldwide.
Oracle Corporation
Provides cloud infrastructure, enterprise software, databases, and business applications used by organizations worldwide.
Microsoft Corporation
